FAQs
Thank you for taking on our Around the World in 30 Days challenge and raising money to support endangered wildlife.
We're here to support you every step of the way.
General questions
What is Around the World in 30 Days?
Around the World in 30 Days is a month-long fundraising challenge to raise money for ZSL’s global wildlife conservation work. Participants are challenged to walk, run, wheel or cycle as far as they can during the month of June. How far, when and where you choose to do this is up to you!
How do I take part in Around the World in 30 Days?
Click on the 'sign up' button to set up your own bespoke Around the World in 30 Days fundraising page.
This is where you can keep track of your distance travelled and fundraising, all in one place. You can set up a profile page – adding an image and personal story, start earning virtual badges and climbing up our distance and fundraising leader boards.
You can share your fundraising page with friends, family, neighbours and colleagues, so they can see the amazing challenge you’re taking on and show their support by making a donation.
Share your fundraising page on social media, WhatsApp and email – people love to hear about the good things you’re doing.
Is it free to take part?
It's free to sign up and take part. As for fundraising, we suggest trying to raise £150 – but we’d love you to aim higher.
When and where is Around the World in 30 Days?
You choose when and where to complete your challenge during the month of June.
Do I have to walk every day?
How you achieve your distance is entirely up to you. You can do it all in one day or cover smaller distances on a daily basis during the month of June.
When must I start and finish Around the World in 30 Days?
Any time during the month of June.
What distance do I need to cover?
That’s up to you. This challenge is for everyone, whether you’re taking daily short walks as a family, or looking to step out of your comfort zone and start long distance running. Set a goal that works for you. If you’re stuck for ideas, why not take inspiration from the animal kingdom? There are some animal-themed challenges on our Around the World in 30 Days homepage.
Can I take part in Around the World in 30 Days as part of a team?
Yes, absolutely. When completing the sign up you will be given the option to ‘Create or Join a Team’. Simply click ‘Create a Team’ and you will be taken through the steps to do this. Once complete you can share your team name with your colleagues who will be able to join once they sign up for Around the World in 30 Days. Alternatively, if you have already signed up to Around the World in 30 Days and have a fundraising page you can click on the left-hand icon that brings up the ‘Edit Page’ option. In here select the ‘Team’ tab and you will be able to create a team.
I don’t have a team, can I take part?
Of course! Anyone can take part in Around the World in 30 Days, on their own or as part of a team.
Can I see how I/my team is doing compared to others taking part?
Yes, take a look at the leader boards on our leader board page to see how you or your team compare to others taking part.
Will coronavirus affect Around the World in 30 Days?
Around the World in 30 Days has lots of flexibility. Please consider current government guidance and NHS advice when planning and taking part in your challenge.
Is there an overall distance target for Around the World in 30 Days?
Yes, we hope to collectively cover the distance of the circumference of the world, 40,075km.
Can I take part if I use a wheelchair or mobility aid?
Yes, we’d love you to take part. Just set your target for as far as you think is possible for your level of fitness.
If you’d like to get involved with some longer walks, the below websites list some accessible walking routes:
https://www.nationaltrust.org.uk/features/our-top-accessible-walks
https://theoutdoorguide.co.uk/walks/wheelchair-friendly-walks/
https://canalrivertrust.org.uk/enjoy-the-waterways/walking/accessibility-map
Is there an age limit for taking part in Around the World in 30 Days?
Around the World in 30 Days is open to anyone of any age. We just ask that you consider your level of fitness when setting your distance goal, to make sure that it’s realistic and works for you.
If you’re below the age of 18 please ensure a parent or legal guardian above 18 years old signs up on your behalf.
Can I take part if I am not in the UK?
Yes absolutely, Around the World in 30 Days is a global movement, and we welcome participants from any country.
Fundraising pages can be set up to raise sponsorship in British pounds, US dollars, Canadian dollars, Australian dollars and Euros. JustGiving automatically converts this to British Pound Sterling on our behalf, so your fundraising page will show this.
Do I have to be super-fit or a regular runner to take part in Around the World in 30 Days?
Not at all. Around the World in 30 Days is open to everyone, and you can complete it any way you like.
If I take part in other forms of exercise (such as cycling, swimming or on horseback) will the steps I take doing these counts towards my Around the World in 30 Days total?
Yes, this is your challenge and how you take part is up to you!
How can I find friends on JustGiving, who are also taking part in Around the World in 30 Days?
Search for your friend, colleague or family member in the search bar on our Around the World in 30 Days website homepage.
What should I do if I reach my target before the end of June?
You can keep going or sit back and celebrate your success! If you’d like to do more, you can set yourself a new distance or fundraising target.
What promotional materials are available to help me publicise my challenge?
We have downloadable graphics to help you promote your challenge on our resources page.
Fundraising
How do I fundraise for Around the World in 30 Days?
Set up your JustGiving page here, then ask your friends, family, colleagues and neighbours to support you. Share your fundraiser on social media, WhatsApp and email so they can sponsor you to reach your target and track your progress.
How can I ensure I reach my fundraising target?
Once you have set up your fundraising page, there are a few key things you can do to make it stand out:
- Share a snap:
Fundraisers with pictures or videos on their page raise 14% more per photo. - Tell your personal story:
What does wildlife mean to you? Share your story and tell people from the heart why you’ve chosen to fundraise for wildlife. - Set a target…
And make it a challenging one! Targets encourage people to donate more. - Be a social animal:
Once you’re happy with your JustGiving page, it’s time to get the word out. Facebook, Twitter, Instagram, email and WhatsApp are all great ways to let everyone know what you’re fundraising for. Don’t forget to tag us in your social media post so we can see how you’re getting on! - Keep your page updated:
Let supporters know how you are doing by updating your page often, they will enjoy following your progress. 20% of donations come in after an event has ended, so make sure you follow up the event with an update about how you did – it might encourage others to donate. - Ask your most generous supporters first:
People tend to match previous donations, so ask your most generous supporters to donate first!
For more advice, take a look at our fundraising guide.
How do I create a team fundraising page?
When completing the sign up you will be given the option to ‘Create or Join a Team’. Simply click ‘Create a Team’ and you will be taken through the steps to do this. Once complete you can share your team name with your colleagues who will be able to join once they sign up for Around the World in 30 Days. Alternatively, if you have already signed up to Around the World in 30 Days and have a fundraising page you can click on the left-hand icon that brings up the ‘Edit Page’ option. In here select the ‘Team’ tab and you will be able to create a team.
How much money do I need to raise?
As much as you’re able to. Every donation, no matter what size, makes a difference. We suggest aiming for £150, but we’d love you to raise more if you can. Take a look at some examples of what your money could buy on our About page.
How does the money I fundraise get to ZSL?
Any donations that come through your Around the World in 30 Days page will automatically be sent to ZSL by JustGiving.
How do I change my fundraising goal?
Log into your JustGiving page and you will be able to see your fundraising goal near the top of the page. Click ‘edit fundraising page’ and you can update your fundraising goal amount on the next screen.
Where does the money I raise go?
Money raised through Around the World in 30 Days will go towards ZSL’s work to save wildlife from extinction, through science, education and conservation.
For more information on how we spend donations, visit our website
Can my money go to a specific project?
No, the money you raise will go to the areas of our work that need it most. That allows us to be more efficient with donations and spend them in the best possible way to benefit wildlife.
Can I ask my employer for matched funding?
Lots of companies operate matched giving schemes that can double the amount of money you raise. If they can’t match donations, they may still help in other ways – get in touch with them to find out what they can offer.
What is Gift Aid and can my supporters add it to their donations?
Gift Aid allows charities like us to reclaim tax from the government on donations. This means that UK taxpayers can increase their donation to ZSL by an extra 25%, at no extra cost to themselves.
Donors can add on Gift Aid by selecting the option as part of their donation process.
Does Gift Aid count towards my fundraising target?
No, unfortunately Gift Aid doesn’t count. However please encourage people sponsoring you to include Gift Aid in their donation if they are a UK taxpayer, as it’s means that every pound they donate to ZSL will be increased by an extra 25%, at no extra cost to themselves, helping ZSL to protect more endangered wildlife around the world.
How do I pay in the cash I raise offline?
We recommend using our Around the World in 30 Days JustGiving platform to raise funds. If you receive a cash donation, you’ll need to pay the amount you received into your online fundraising page. If you are unable to do that, then please bank your cash and write us a cheque made payable to ‘Zoological Society of London’ and send to the below address, along with a letter to explain that you’re taking part in Around the World in 30 Days.
Fundraising Department,
ZSL London Zoo,
Regent’s Park,
London,
NW1 4RY
How do I get help with my Around the World in 30 Days fundraising page?
If you’re having problems with your page get in touch with the JustGiving support team by emailing help@justgiving.com and the JustGiving team will be happy to assist you.
What is JustGiving?
JustGiving is the world's most trusted platform for online giving.
When you register for Around the World in 30 Days, you will be creating a JustGiving account which powers your Around the World in 30 Days profile page. This profile page enables you to collect donations and track you fitness activity during March.
Giving.com trading as JustGiving is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017.
Registration number: 793668
I have raised £100 or more - how do I get my ZSL medal?
If you raised £100 or more and indicated on the Around the World in 30 Days sign up form that you would like to receive a medal and provided your address, then we will post a medal out to you after Around the World in 30 Days challenge has finished. Medals are available while stocks last, so the first 800 people to reach £100 raised will receive a medal. In order for teams to receive medals, they need to have raised the equivalent of £100 per team participant, for example a team of three people would need to raise £300.
I have a query about a donation.
Please visit JustGiving’s help section for any queries regarding donations on the platform.
Distance logging
How do I log the distance that I cover?
You can do this in two ways:
1. Link your fundraising page easily to Strava and record any distance you cover.
2. Manually add your miles onto your fundraising page totaliser.
By adding your distance travelled to your page, you’ll unlock milestone badges and show your friends and family how hard you’re working to support wildlife! Your distance will also be added to our global tracker, showing our collective progress around the world.
What is Strava?
Strava is a free fitness tracking app which can track and record your activity. If you choose to use Strava, the activity you record will be automatically uploaded onto your fundraising page if you link it with your Around the World in 30 Days fundraising page, powered by JustGiving.
Is Strava free to use?
Yes, Strava is a free app. There is no cost to record and share activities. Strava also offer a paid subscription with additional features, but you do not need to sign up to the Strava subscription to take part in Around the World in 30 Days.
How do I log my distance using Strava?
To connect to Strava, you first need to log into your Around the World in 30 Days fundraising page. Then you need to:
- Find the ‘Connect to Strava’ section on your Around the World in 30 Days fundraising page
or
click the ‘Edit page’ button ‘Edit fitness’ -> ‘Connect to Strava’.
Please note: if you cannot see this, you are not logged in. - Login using your Strava details
- Press ‘Authorise’
Now your account is connected
Go to your Strava app and make sure your activity settings are set to public so that they can be shared with your Around the World in 30 Days fundraising page
The future activity you log through Strava will now appear in the Activity section of your page.
How do I manually log my distance on my page?
Log into your Around the World in 30 Days fundraising page. You’ll see a feed on the page with a button that says 'log fitness'. Click this button, add your distance walked and save it. Your fitness activity will then contribute to your fundraising page distance total.
Can I use other fitness apps?
No, unfortunately you can only link Strava to your fundraising page.
How do I update my distance target?
Log into your Around the World in 30 Days fundraising page, click on 'edit page' on your fundraising page and you will find the option to update your distance target there.
If I am part of a team, can we split the distance?
Each member of the team will have their own distance goal to reach. Once your team is set up, any distances you log as an individual will appear on your team’s page automatically.
Can I log my distance in miles?
You can log your distance in miles and we will automatically convert that into kilometres for you. This allows everyone to compete in the leader boards for distance, without having to do any maths!
Can I edit/delete a distance activity?
You cannot edit or delete a distance activity that is pulled through to your page from Strava, however you can delete a distance activity added through a manual distance tracker and repost the activity with the correct information.
My distance is not showing on my page
If you have logged distances and they aren’t showing on your fundraising page, here’s a few things to check:
- It’s still loading – wait a few minutes after logging your distance and refresh your page.
- The dates – only distances logged during the event month (1-30 June) will show on your page and contribute to your distance total. Badges related to distance will also not be rewarded until the event begins.
- (Strava) Activity settings – your distance will only show on your fundraising page if your Strava settings are set to public. When your settings have been amended, only future activities will be added to your page.
- (Strava) Connection issues – try disconnecting your Strava account from your Around the World in 30 Days fundraising page and reconnecting it. Only future activities will be added to your page.
Still not showing? Email the team at JustGiving for more support at help@justgiving.com or use the live chat window on https://help.justgiving.com/.
I took part in Around the World in 30 Days by donating £5 to log my walk at ZSL London or Whipsnade Zoo, how does this contribute to the total distance travelled?
Visitors to ZSL London and Whipsnade Zoos during June will have the opportunity to donate £5 and add the 5km walked around the Zoo to the Around the World in 30 Days challenge totals. After you have visited the Zoo and text to donate, we will manually add your £5 donation to our fundraising total and will also add your 5km walked to our distance total.
If your day at the Zoo inspired you to take on the Around the World in 30 Days challenge, you can sign up to take part here .
Further Help
My question isn’t covered here. Who do I contact?
Should you still need help, please contact ZSL at fundraising@zsl.org.